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Transparent. Secure. Stateless.
We collect only what we need to run the party. Your face scan never leaves your phone. Your location is checked once at ticket scan, not tracked continuously. You own your photos. We use military-grade stateless tokens instead of passwords. We never sell your data.
PXIStudio ("PXI," "we," "us," "our") is a Social Media Studio combining event photo-sharing, ticketing, gamification, and analog-emulative media creation into one platform. We are operated by PXI LABS LLC, headquartered in Cambridge, Massachusetts, USA.
Our Services include: (i) event discovery and ticketing, (ii) spatially-grouped event photo albums, (iii) the Odyssey gamification system, (iv) the Analog Engine media creation suite, (v) real-time event social features, and (vi) vendor/host management tools. These Terms apply to all of these Services collectively.
When you create a PXI account, we collect: Phone number (E.164 format, used for OTP/SMS verification only; we do not store passwords), Display name and username, Date of birth (for age eligibility verification; birth year is never shared with other users), Optional: profile photo, biography, and social media handles, Optional: email address (for account recovery and legal notices).
Authentication: PXI uses PASETO v4 (public) tokens signed with Ed25519 for all session management. Tokens are cryptographically signed and encode your userId, role, and isVendor/isStaff status. No raw session UUIDs or passwords are stored server-side. Local encryption of sensitive payload data uses XChaCha20-Poly1305 with a 192-bit nonce.
To unlock event-specific photo albums, PXI uses a 4D spatial clustering algorithm (DBSCAN) that checks your latitude, longitude, altitude, and timestamp against a ~1km Haversine radius around the event venue. This location check occurs at ticket scan, optionally during Grace Time, and if you enable background mode, during a defined event window only (max 6 hours). We do NOT continuously track your background location. Aggregate spatial metadata may be retained for safety and fraud prevention for up to 90 days.
PXI's "Find My Shots" feature uses a native on-device facial geometry vector scan ("FaceVector") to identify your photos within shared event albums. This feature is subject to the Illinois Biometric Information Privacy Act (BIPA), the California Consumer Privacy Act (CPRA Sensitive Data provisions), and analogous state laws.
Retention: Biometric data is retained until the earlier of: (i) revocation of your consent, (ii) the original purpose (photo matching) is satisfied, or (iii) three (3) years following your last interaction with the Services.
We collect content you actively create or upload: Photos and videos uploaded to Event Albums, The Wall, The Vault, or The Circle. Metadata: upload timestamp, event association, media type, file size. Analog Engine processing parameters: ZSL (Zero Shutter Lag), Halation, Film Grain shader settings applied at render time. These parameters are PXI's proprietary aesthetic layer; the underlying raw photo remains yours. Captions, comments, and reactions you post. Number of retakes before posting (used to improve camera experience, not stored permanently).
App interactions: album joins, ticket scans, photo uploads, reactions, shares, comment posts. Odyssey/Gamification data: XP earned per action, Stamp tier achieved, Leaderboard position, event attendance history. Event-specific behavior: Hype Gate activity, Grace Time uploads, Circle content views, check-in confirmations. Device and network data: device type, OS version, browser/app version, IP-based approximate location (city-level), device identifiers (IDFA/GAID, where consented). Crash logs, error diagnostics, and performance monitoring data. When you take a screenshot within the app (we may notify the relevant album host).
Ticket purchase records and order history. RSVP and attendance status. Payment confirmation numbers (NOT full card details — those are held by Stripe). Event check-in timestamp and location confirmation. Contact book information: ONLY the specific contacts you choose to invite to events. We do NOT access or store your full address book.
If you register as a Tier 3 Vendor/Host, we additionally collect: Legal name, business name (DBA), address, EIN/tax identification number. Bank account/payout information (processed via Stripe Connect; PXI does not store raw bank details). Government-issued ID (when required for identity verification for high-volume payouts). Event proceeds history, fee records, chargeback history. Staff delegation records (who you assigned as Co-host, Photographer, Promoter, or Bouncer). Messaging Service communication logs (for SMS/event blast compliance).
We use your information for the following purposes:
When you purchase a ticket or join a host-created event album, the host receives: your RSVP status, display name, and check-in confirmation. Hosts are contractually bound by PXI's Vendor Agreement and may only use your data in connection with their event. Hosts may NOT sell or license your personal data to third parties.
When you grant PXI a license to your content, PXI may sub-license that content to: a) Event Vendors/Hosts: for the specific event album you participated in; b) Staff delegated by the Host (Co-hosts, Photographers) under a sub-license tied strictly to that event; c) PXI's service providers (Cloudflare, cloud storage) as technically necessary to deliver the Services.
Limitations: Sub-licenses to Vendors are SCOPED and expire when the event album closes or the Vendor's account is terminated. Vendors may NOT sub-license your content to unaffiliated third parties (e.g., ad agencies, data brokers). Vendors may NOT use your content for purposes beyond event documentation and promotion without your separate written consent. PXI does NOT sub-license your content for advertising or AI training purposes without separate explicit consent.
Stripe, Inc. (payments), Cloudflare (Edge middleware, CDN, R2 storage), Apple/Google on-device ML (facial geometry processing), Analytics providers (aggregated, non-PII data only), SMS/Push notification providers.
We may disclose your information: (i) as required by law, court order, or valid legal process; (ii) to protect the safety of users or the public; (iii) in connection with a merger, acquisition, or sale of assets (with reasonable prior notice to users).
Access and download a copy of your data: Settings > Privacy > Download My Data. Correct inaccurate profile data at any time within Settings. Delete your account and associated data: Settings > Account > Delete Account. Revoke biometric consent: Settings > Permissions > Face Recognition. Opt out of marketing communications: Settings > Notifications > Marketing, or click Unsubscribe in any email. Report content or request removal of tagged photos: In-app report button or privacy@pxispace.com.
California residents have the right to: Know, Access, Delete, Correct, Opt-Out of Sale/Sharing, and Limit Use of Sensitive Personal Data. We do not sell personal data. Biometric data is Sensitive Personal Data under CPRA and is collected only with explicit consent. Submit requests to privacy@pxispace.com with subject line: CCPA Request.
EU/UK residents have rights to: Access, Rectification, Erasure, Restriction of Processing, Data Portability, Objection, and the right to lodge a complaint with your local Supervisory Authority. Legal bases for PXI's processing: contractual necessity, legitimate interest, and consent. Contact privacy@pxispace.com or our EU/UK data representative.
All payment data is processed directly by Stripe, Inc. PXI does not store raw credit card numbers, CVV codes, full bank account numbers, or payment method data on its servers. PXI uses Stripe Connect Destination Charges, meaning funds flow from the consumer to Stripe directly, with automated reconciliation and payout to Vendors. By using ticketing features, you also accept Stripe's Terms of Service and Privacy Policy.
PXI is not directed to children under 16 years of age. We do not knowingly collect personal data from users under 16. If we become aware of such collection, we will delete it promptly. Age eligibility is verified at account creation via date of birth. Users between 16 and 17 require parental/guardian consent. Contact privacy@pxispace.com if you believe a minor's data has been collected.
Privacy inquiries: privacy@pxispace.com
Legal inquiries: legal@pxispace.com
In-app: Settings > Help > Privacy
Mailing address: PXI LABS LLC, 5850 Town and Country Blvd, Suite 403, Frisco, TX 75034.
PXI is a platform for real, in-person moments. Use it honestly. Don't fake locations, spam uploads, or manipulate the gamification system. You own your content; we need a license to show it. Vendors are responsible for their events and their teams. Breaking these rules gets you removed.
By creating a PXI account, accessing the Services, purchasing a ticket, or uploading content, you agree to these Terms of Service, our Privacy Policy, Cookie Policy, and Community Standards (together, the "User Agreement"). Material changes will be communicated via in-app notification and/or email at least 14 days before taking effect. Continued use of PXI after the effective date constitutes acceptance.
You must be at least 16 years old to use PXI. Users aged 16-17 require parental/guardian consent. You may not use PXI if your account has been previously terminated, you are in a prohibited jurisdiction, or you are subject to applicable sanctions (OFAC SDN list or equivalent).
PXI operates a tiered identity model:
Account security: You are responsible for maintaining the security of your PASETO session. One account per person: We reserve the right to merge or terminate duplicate accounts.
PXI grants you a personal, non-commercial, non-transferable, non-exclusive, revocable license to access and use the Services. You may not copy, reverse-engineer, scrape, or access PXI through unauthorized means.
PXI's intellectual property includes: the platform, UI/UX design, the Analog Engine shader suite (ZSL, Halation, Film Grain algorithms), the Odyssey system architecture, the Event Lock spatial algorithm, the PASETO-based identity system, trademarks, and brand assets. "PXI," "PXIStudio," "Odyssey," "The Event Lock," "Hype Gate," "The Wall," "The Vault," and "The Circle" are trademarks of PXI LABS LLC.
You own your content. PXI does not claim ownership of photos, videos, captions, or other original media you upload.
By uploading content, you grant PXI a worldwide, non-exclusive, royalty-free, perpetual, transferable, and sub-licensable license to: use, store, display, reproduce, modify (including applying Analog Engine filters), distribute, and make available your content, solely for operating the Services, improving the Services, and promoting PXI (with attribution; opt-out available).
Analog Engine: PXI applies proprietary shader filters. The original unprocessed image remains yours. The rendered output incorporating PXI's Analog Engine aesthetic layer embeds PXI's IP in the filter processing only.
PXI's Odyssey system awards XP, Stamps (Bronze > Silver > Gold > Platinum > Legendary), and Leaderboard rankings based on authentic event participation.
Tier 3 Hosts may delegate roles via the Staffing Portal: Co-host (full access), Photographer (media upload/download rights), Promoter (marketing tools), Bouncer (real-time moderation — requires Staff token).
Host liability: Hosts are fully responsible for all actions taken by their delegated staff. PXI is not liable for the actions of Host-delegated staff.
Ticket purchases are final unless host policy permits refunds or event is cancelled. A Consumer Fee ($0.99 flat + 4.59% variable) is charged per transaction. All sales are in USD.
Fee structure: Consumer Variable Fee (4.59%) and Platform Service Fee ($0.99 flat). Payouts via Stripe Connect within 5 business days post-event. Vendors are responsible for chargebacks, refunds, and taxes.
Hosts may use the Messaging Service to communicate with attendees. Must comply with TCPA, CAN-SPAM, and CASL. Informational messages may be sent to all registered attendees; marketing requires separate opt-in. PXI may monitor usage for compliance.
Strictly prohibited: GPS spoofing, fake accounts, ticket fraud, uploading content you don't own, botting, reverse-engineering shaders, and sending unsolicited marketing messages.
PXI reserves the right to remove content, issue warnings, suspend or ban accounts, and report illegal activity to law enforcement. Appeals must be submitted within 30 days to legal@pxispace.com.
Services provided "AS IS". PXI disclaims all warranties. Total liability shall not exceed the greater of $100 USD or the amount you paid PXI in the preceding 12 months.
You agree to defend and indemnify PXI from claims arising from your violation of these Terms, your content, or your operation of events.
Binding individual arbitration via JAMS. You waive your right to a jury trial or class action. Governing law: Commonwealth of Massachusetts. Venue: Suffolk County, Massachusetts.
Entire agreement, severability, no waiver, and force majeure clauses apply.
PXI exists to capture real moments at real events with real people. These standards protect the party. They exist to keep the space authentic, safe, and fun. Violating them gets you removed — temporarily or permanently depending on severity.
PXI is built on a simple principle: if you would not want someone doing it to you at a party, don’t do it on PXI.
No GPS spoofing, no fake events, no deepfakes, and no presenting others' experiences as your own. PXI is for genuine, in-person moments.
Zero tolerance for bullying, abuse, or threats. Misgendering, deadnaming, or using slurs to target individuals is strictly prohibited. Coordinated harassment campaigns are also banned.
No doxxing (sharing non-public personal info). No photos in private spaces (bathrooms, changing rooms). No sharing Circle content outside PXI. No surveillance or tracking of others' location without knowledge.
Explicit sexual content prohibited in public spaces. Non-consensual intimate imagery ("revenge porn") is a zero-tolerance violation and will be reported to law enforcement.
Absolute zero tolerance for child sexual abuse material (CSAM) or any content that exploits, endangers, or sexualizes minors. Any such content will be immediately removed and reported to NCMEC CyberTipline and law enforcement.
This includes: grooming, solicitation of minors, sharing CSAM, or organizing events targeting minors for predatory purposes.
No content promoting hatred, violence, or discrimination based on race, religion, gender, sexual orientation, disability, etc. Slurs and hate symbols are prohibited.
No threats of violence or glorification of real-world violence. No graphic violent content. No promotion of self-harm or suicide. If you are in crisis, call or text 988.
No facilitation of drug distribution, underage drinking, fraud, phishing, or scams. No listing of counterfeit tickets. No events in restricted jurisdictions (OFAC-listed regions).
No infringing content. PXI responds to DMCA notices via dmca@pxispace.com. Counter-notices may be submitted to the same address.
No coordinated inauthentic behavior, XP farming, or spamming other users. No artificially inflating Odyssey rank or creating fake events for XP.
For Hosts: Event listings must be accurate. Honor ticket commitments. No transferring attendee data to third parties. Responsible for staff behavior.
For Attendees: Do not share access codes or ticket QR codes with non-attendees. Respect the event space and other attendees' privacy.
Use in-app report buttons or contact trust@pxispace.com. Include violation description, username/content, and screenshots. Action for zero-tolerance violations within 24 hours.
Appeals: Contact trust@pxispace.com within 30 days of enforcement action.
Clear cuts, automated payouts via Stripe, and transparent liability for your staff. You run the show, we provide the tools.
This Agreement governs the relationship between PXI LABS LLC and any individual or organization who uses PXI's platform to create events, sell tickets, or receive payments.
Must be 18+, have a verified Tier 3 account, complete identity verification via Stripe, agree to Stripe's Connected Account Agreement, and maintain a valid bank account for electronic transfers.
Events with a $0.00 ticket price are not subject to PXI platform fees.
Funds disbursed via Stripe Connect typically 2 business days after the event date. PXI does not hold funds beyond processing needs.
3.1 Vendor-Initiated Cancellations: Full refunds required for attendees. Platform fees are non-refundable to the Vendor.
3.2 Attendee Refund Requests: Vendor is responsible for setting and honoring their refund policy. PXI does not process refunds for no-shows.
3.3 PXI-Initiated Removal: If PXI removes an event for violation, refunds are issued from held funds. Vendor may be liable for facilitation costs.
Vendors warrant that all event info is accurate, they have necessary permits/licenses, and comply with all laws (liquor laws, performance licenses, etc.). PXI may remove listings that violate standards without notice.
Roles: Co-Host (full admin), Photographer (media upload/download), Promoter (marketing tools), Bouncer (moderation — requires Staff token).
5.1 Host Liability: Event Hosts are fully responsible for all actions taken by delegated staff. PXI is not liable for staff behavior.
Vendors solely responsible for determining, collecting, and remitting all applicable taxes (sales tax, VAT, etc.). PXI may issue IRS Form 1099-K where required.
You represent legal authority and compliance. Ticket fraud, money laundering, or providing false info results in immediate termination and referral to law enforcement.
PXI not liable for indirect damages or harm occurring at your event. Liability capped at total fees paid to PXI in the preceding 3 months.
9.1 By Vendor: Contact support@pxispace.com. Does not relieve obligations for sold tickets.
9.2 By PXI: Immediate termination for breach, fraud, or Stripe suspension. Funds may be withheld pending investigation.
10.1 Informal Resolution: Contact legal@pxispace.com first.
10.2 Binding Arbitration: Resolved by AAA in Delaware.
10.3 Class Action Waiver: Proceedings conducted on an individual basis only.
10.4 Governing Law: State of Delaware.
Last Updated: March 23, 2026
Contact: legal@pxispace.com | support@pxispace.com | trust@pxispace.com
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